"Dear Dr. Silvernail, I am writing you to thank you for sharing your knowledge and experience with all of us, while having fun and making us all comfortable in the process. I feel very confident in my abilities from this educational experience. I enjoyed how you can be so easy going but yet firm when you have to be. I am looking foward to your substance abuse and domestic violence training. Thanks again for doing a great job, I have taken many things from that experience."